Delivery Policy

Effective Date: December 25, 2024

Welcome to Waitsalis! We are committed to ensuring a seamless and reliable delivery experience for all our customers. This Delivery Policy outlines our shipping procedures and terms.

1. Shipping Locations

Waitsalis ships to all locations within the United States. At this time, we do not offer international shipping.

2. Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: 3-7 business days.
  • Expedited Shipping: 1-3 business days.

Delivery times may vary depending on the shipping destination and the carrier.

4. Shipping Costs

Shipping charges are calculated at checkout based on the weight, size, and destination of your order. Occasionally, free shipping promotions may be available, as announced on our website.

5. Order Tracking

Once your order is shipped, a confirmation email with a tracking number will be sent to you. You can also track your order by logging into your account on our website.

6. Failed Deliveries and Undeliverable Packages

If a package cannot be delivered due to an incorrect address or failed delivery attempts, it will be returned to us. We will contact you to arrange for redelivery, and additional shipping fees may apply.

7. Damaged or Lost Packages

If your package is damaged or lost during transit, please notify us immediately at info@waitsalis.com or call (507) 847-5268. We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.

8. Delivery Delays

While we strive for timely deliveries, unforeseen circumstances such as carrier delays or adverse weather conditions may occur. We will notify you promptly in the event of any delays.

9. Contact Us

If you have questions or concerns regarding this Delivery Policy, please contact us: